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Endpoint Protection Management

Endpoint Protection Management Overview

Lockard's Endpoint Protection Management Service, allows us to fully manage the security of a computer aka an "endpoint". Lockard includes the Next Generation Endpoint Protection software CrowdStrike, along with custom software Lockard has created to deal with patching the operating system, all of the 3rd party applications installed, and keeping the system running as fast as possible by running schedule optimization tasks.

Besides the included software, Lockard also provides unlimited remote access support to the endpoint. This includes incident response, virus removal, troubleshooting errors and popups. If something happens on an endpoint, Lockard will know about it and response accordingly. Our monitoring and alerting allows us to be proactive while maintaining the usability of the system.

Listed below you'll find more details of what is included along with pictures of our tools in action. If you have any questions or would like to see a demo, please let us know.

Applies To Computers & Servers:

1. Monitoring & Alerting
2. Patch Management
3. IT Security Management
4. System Optimization
5. Incident Response

1​. ​System​ ​Monitoring​ ​&​ ​Alerting

  • Anti-Virus Active & Updated
  • Recent Blue Screen of Death (BSOD)
  • Hard Drive Capacity
  • Application Crash
  • Device Drivers
  • Fragmentation
  • Hard Drive Health
  • System Firewall Active & Updated
  • Application, Security & System Log Monitoring
  • 2. Patch Management

  • Applying Operating System Updates
  • Applying 3rd Party Updates, such as:
  • Adobe Flash
  • Firefox
  • Chrome
  • Java
  • etc…
  • 3. IT Security Management

  • Next-Generation Endpoint Protection: CrowdStrike
  • Providing Signature Definition Updates
  • Policy Creation and Management
  • Heuristic based protection tuning
  • Machine Learning
  • Threat Intelligence
  • Internet protection
  • Ransomware Protection
  • Zero Day Exploitation Protection
  • 4. Unlimited Optimizations

  • Keeping your system running fast
  • Removing temporary files
  • Remove cookies
  • Remove cache
  • Schedule Weekly Optimization
  • Weekly reporting of activities completed
  • 5. Incident Response (Remote Technical Support)

  • Incident Response (Virus Removal)
  • Data Forensics (Unauthorized Access / Data Breach)
  • General Troubleshooting (Errors, Popups, etc…)
  • Software Removal & Installation Support
  • Printer Support
  • Email Support
  • Internet & Network Support
  • Network File & Printer Sharing Support
  • ★ Supported Microsoft Operating Systems:
  • Windows 7
  • Windows 8
  • Windows 10
  • Windows Server 2008
  • Windows Server​ ​2012
  • Windows Server 2016
  • ★ Supported Linux Operating Systems:
  • Redhat
  • CentOS
  • Debian
  • Ubuntu
  • ★ Limited Supported Apple Operating Systems:
  • OSX
  • Lockard's Custom Software, The "Virtual Agent".

  • Self Service Features
  • Quickly Start A Support Session
  • One Click To Fix Internet Problems
  • One Click To Fix Printer Problems
  • One Click To Run Maintenance (Optimization)
  • One Click To Install Windows Updates
  • One Click To install 3rd Party Updates
  • Automatic Service Features
  • Scheduled Weekly Optimizations
  • Automatically Keeps System Running Fast
  • Automatically Keeps Windows Updated
  • Automatically Keeps 3rd Party Software Updated
  • Listed below is a picture from our tool "Virtual Agent" that's included

    The picture below is from our tool that is monitoring and alerts you and us on issues.

    Lockard is ready to provide IT Cyber Security services right now.

    Secure remote network connection and onsite IT Cyber Security services available 24x7x365.